Huge industrial giants like General Electric, General Motors, DuPont, Boeing and other companies are often viewed, both domestically and abroad, as the drivers of American business. And yet, both statistically and culturally, it is known that small businesses are the heart and backbone of the American economy.

This facility’s shallow-cavity “captive” forgings are used by its parent company in manufacturing tradesman-quality hand tools. However, management recognizes an opportunity for growth in taking on commercial forging work. Recent ISO 9001:2008 certification is a key component of this company’s growth strategy.