Individuals, businesses, governments and communities around the world are contending with the COVID-19 pandemic. Despite this unprecedented crisis, organizations are responding with determination, purpose and compassion to protect the health of employees, to help ensure continued service to customers and to plan for future events to help mitigate damage to their operations. 

All organizations are in uncharted waters in dealing with the economic turmoil resulting from COVID-19, yet managers have a responsibility to manage their businesses and help others navigate these hardships. Many forges will have addressed the immediate needs created by the pandemic: implementing safer workplace regimens, revising paid time-off and other policies to assist employees, enacting customer support programs, catching up with backlog, etc.